Products on Sale of PLUS Haven

We want you to enjoy your PLUS Haven™ Door Mat as much as we do. If for any reason you’re not fully satisfied, you may return it within 15 days of delivery for a full refund, as long as it is unused, in its original packaging, and meets the eligibility guidelines below.

RETURN POLICY ELIGIBILITY

You may return your PLUS Haven™ Door Mats order for any reason within 15 days of delivery, as long as the following conditions are met:

• The item must be unused, undamaged, and returned in its original packaging, including all components (boxes, cardboard, foam, etc.).
• Return requests must be submitted within 15 days of delivery.

Important: Original shipping fees are non-refundable, and the customer is responsible for return shipping costs. A copy of the packing slip or original receipt must accompany all returns. We reserve the right to refuse returns if they lack a return authorization number or the required documentation.

If the return does not fully meet these conditions, we may issue a partial refund or no refund at our discretion.

Please note that PLUS Haven™ does not offer exchanges on items purchased under this policy.

Received the wrong product?

If you received an incorrect item, please email us at info@plushaven.com with your order number, a photo of the item(s) received, and the packing slip. We’ll respond as soon as possible to assist!